![]() Do you hear the echo of your own voice? The problem may be with the device of the person you're calling.The test call prompts you to record a message, and then plays it back for you – it’s the easiest way to see if there’s an issue with your audio settings. Check your camera. Make sure your camera is on, pointing towards you and there’s nothing obstructing it.Make sure they are plugged in and not muted. If it is a Bluetooth device, be sure it is connected as well. Check your microphone, speakers or headphones.Check out the following articles about granting Skype permission to use your microphone and camera on iOS and Android. Skype needs your permission to access the microphone and camera of your mobile device.Each brand is different, so it’s always a good idea to check the manufacturer’s website for user guides or troubleshooting help. With so many brands and devices, there may be several reasons why something may not work. If you can hear it, the problem may be with the other person on the call - ask them to follow these steps too. Try playing a song or using another application with sound and test your volume. Ask them to turn down their playback volume. Do you hear the echo of your own voice? The problem may be with the device of the person you're calling.From within Skype on desktop, click on your profile picture > Settings > Audio & Video Settings > Make a free test call. The test call prompts you to record a message and then plays it back for you - it's the easiest way to see if there's an issue with your audio settings. Note: For Skype for Windows 10 & 11 (version 15) users, make sure your webcam meets the minimum requirements for Windows Store apps. From within Skype on desktop, go to your profile picture > Settings > Audio & Video Settings > Under Video, check to see if your video is showing a preview for your camera. ![]() If it is a Bluetooth device, be sure it is connected as well. Make sure they are plugged in and not muted. Go to Mac System Preferences > Security & Privacy > Privacy Tab > Microphone/Camera and grant access to Skype.įor additional information: Check out this article if you need help managing your audio and video settings in Skype on desktop. Learn more about fixing microphone problems or if your camera doesn't work in Windows 10 or Windows 11. Restart Skype and go to your Skype Audio & Video Settings to verify the correct device is selected within Skype. Under both, make sure that Skype is toggled On. Go to Start, then select the Settings gear > Privacy > then select either Microphone or Camera.
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